Writing

Some of the strokes are not saved
- Make sure that your smart device and operating system (Android 4.4 or higher, iOS 8.1[iPhone 5, iPad3, iPad Air 1 or higher] is compatible with Neo smartp...
Thu, 1 Feb, 2018 at 3:01 PM
Neo smartpen connects to smart device, but does not transfer data
- Please check whether the notes taken offline are lost even after the app is rebooted after a while. There are some instances where there is a time lag bet...
Thu, 1 Feb, 2018 at 3:01 PM
All strokes are connected
- Make sure that your smart device and operating system (Android 4.4 or higher, iOS 8.1[iPhone 5/IPad3/iPad Air 1 or higher] is compatible with Neo smartpen...
Thu, 1 Feb, 2018 at 3:01 PM
Notes taken while Neo smartpen is not connected to app are not transferred when reconnected
- Make sure Neo smartpen is turned on when offline note taking - Make sure that your smart device and operating system (Android 4.4 or higher, iOS 8.1[i...
Thu, 1 Feb, 2018 at 3:01 PM

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